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Frequently Asked Questions

This is a list of frequently asked questions regarding the MP3 Wav Editor software! We want you to have a complete understanding of the MP3 Wav Editor software and how it is going to benefit your digital music, so if you have any other questions that are not covered on this page - please feel free to send us a mail to support@mp3waveditor.com

Basic Questions:
Technial Questions:
Ordering and Registration Questions:
Answers to frequently asked questions

What is MP3 Wav Editor and what can I do with it?
MP3 Wav Editor is a all-in-one audio package. It has five main functions, which can manage, play and revise your MP3 files easily and make characteristic digit music for you at any time. With its file-manage function, you can make your own MP3 play list and play your preferred MP3 files, import the whole directory as well as the Winamp playlist within just a few clicks. You can also revise the Artist, Album, Title, Genre, Year for each MP3 file or change MP3 names into <Artist>-<Title> for your personal reference in batch processing. The conversion function of MP3 wav Editor can easily convert MP3 into Wave format by which you can burn your own CD. Vice versa, Wave format can be converted into MP3, with all the setup such as Channel mode, sample rate, bit rate totally adjustable. The Split-and-join function of MP3 Wav Editor is used to montage the MP3 files which you like. In this process, you can set the encode format of the newly-created MP3 files at any time convenient. As to the CD rip function of MP3 Wav Editor, it can easily convert your beloved Audio CD tracks into MP3 or Wave files. You can search and query from the database of myriad of CDs for a particular CD for its Artist, Album, Title, Year and other information so on, write all this information into MP3, create a local CD database so that CD's information can be conveniently loaded.

What are the System Requirement for MP3 Wav Editor?
Windows95/98, Windows NT , Windows Me, Windows 2000 and Windows XP
Pentium 90mhz or better
64 MB RAM or more
CD-ROM connected to IDE or SCSI.
Sound card
Enough free hard disk space to store output WAV or MP3 files.

How easy is it to download and install/uninstall?
Installing MP3 Wav Editor is very easy. First, visit our download page, click on a download link of MP3 Wav Editor, and the download should start automatically. Then, choose 'Run from current location" to let the installation wizard automatically start when the download completes. Finally, when the installation program launches, simply follow the on-screen instructions from there to install MP3 Wav Editor your computer.

Uninstalling MP3 Wav Editor is very easy. Just click the menu item Start/Program/MP3 Wav Editor/Uninstall, the uninstalling program will uninstall all the files installed.

Does MP3 Wav Editor work with Windows XP Professional?
Yes, MP3 Wav Editor runs well under Windows XP Professional.

The program Could not find WNASPI32.DLL?
ASPI stands for "Advanced SCSI Programming Interface",and has been the most widely used SCSI API standard. MP3 Wav Editor used the ASPI protocol to access the CD-Rom device to rip your audio CD. The WNASPI32.DLL file is distributed in the official Microsoft Windows 95/98 install CD-ROM. but for WinNT,Win2000 users you must put this file in your windows system directory. (c:\windows\system or c:\windows\system32)

Download aspi.exe (self-install .exe file) (284K) and install it.

Does it handle ID3 tags?
Yes, it allows users to add or remove ID3v1.

What MP3 bit rates does it support?
The software has been designed for use with all MP3 types including CBRs (Constant Bit Rates) and VBRs (Variable Bit Rates).

Can I split MP3s to fit on a floppy disk or a CD?
MP3 Wav Editor allows users to split an MP3 into any size or length.

Is it possible to join different bit rate MP3s?
Yes, any number of MP3s can be joined together, and will be set to the same bit rate you select.

Does it save the CD information to my hard disk after I query it from internet?
Yes, MP3 Wav Editor save the CD information automatically to your hard disk. if you query the CD information successfully from internet. So if you insert that CD next, it will automatically load these information again from your local disk, not remote database.

Where is the Local CD database? I want to format my hard disk, How can I backup and restore the information?
MP3 Wav Editor save all the CD information in \localdb\ directory, for example:
if you install MP3 Wav Editor in C:\MP3 Wav Editor, the local CD database will be at
C:\MP3 Wav Editor\localdb\, you only copy all the files in that directory before you format your disk. After install MP3 Wav Editor again, copy the backup files to \localdb\ again.

Output MP3 files are sounding bad?
MP3 is a lossy format. Based on the compression settings chosen by the user (Bit rate, Sample rate, Channel info) , some of the audio data is thrown away or 'lost' to decrease the actual compressed file size. This is why the more an MP3 is compressed, the poorer the sound quality.

Click here to see which bit rate should I set?

Where are my mp3s?
You're all ready to convert/Split/Join your mp3s...but where are they?
In Convert/Split/Join/CD Rip functions, the output directory need to be set, the default directory is C:\My Music, all the conversion and split mp3 will be at that output directory, and remain the same name as original. If in Join function of MP Wav Editor, the joined output file will be C:\My Music\output.mp3, you can set it to any name and directory you want.

How much is it?
MP3 Wav Editor only costs $29.95 for an individual, $49.95 for a small organization, with no monthly charges, no annual fee, and free technical support included. For full details,
see Pricing and Licensing.

How much will I have to pay for the upgrade?
All registered users will get free upgrade, you do not need to pay for the upgrade.

Is the price a one time cost or are there other fees?
The price is a one time cost only. There are no monthly or yearly charges whatsoever.

Is your online order form secure?
Yes, it is 100% secure.

What if I don't want to use my credit card over the Internet?
Feel free to phone or fax your credit card orders. Be sure to write, "I want to order MP3 Wav Editor" and the license type(individual, small corporate ...), and include your complete name, address, phone number, and E-mail address.  For full details,
see Pricing and Licensing.

I do not want to use my credit card, Can I use check to order?
Yes,
go to the check order form. Fill out the applicable information, and send the form with payment to the address located at the top of the form.
for more information please see Pricing and Licensing.

What happens after I send in the order?
You will receive an email confirming your order shortly after sending the online order form. In this confirmation email you will get your User name and Registration key of MP3 Wav Editor. If you do not get your Registration code. or if you've lost it. please email us at
registration@mp3waveditor.com. Please include your name, address, email address, and order confirmation number (if you have it). We will be happy to help you.

How much will I pay for the technical support? Is it free?
Yes, it's completely free for all.

I have not received my registration code! Isn't it about time!
After we have received your order, we will send you a Confirmation E-mail to your appointed mail box. This letter contains your user name and registration key. Sometimes, people have supplied the wrong email address, or your email server is temporarily down, so our registration information mail is rejected. We will try again. So if you did not receive your registration key mail after 24 hours when your order, please send us an email including your order name, order email, and order time to registration@mp3waveditor.com, we will send you again.

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